DELIVERY & RETURN POLICY
We want to provide you with a hassle-free shopping experience. Our customer service team is on hand to process your order or handle any queries you may have.
We are Indian based but offer worldwide delivery anywhere in the world .
We aim for same day dispatch if we get the payment by 4.00 pm from Monday to Saturday.
* Terms and Conditions apply – Dispatched via DTDC Courier .
Deliveries are not made on, Sundays or Bank Holidays.
Delivery times may vary.
If we have a valid email address on record for you, you will receive a confirmation email from us once your goods have been despatched containing tracking details.
Delivery to destinations outside India.
We aim to despatch your order within 24 hours of receipt (we do not despatch at weekends or bank holidays).
The delivery charges vary between US $ 30 to US $ 40 for different destinations. In India we provide Free shipping.
Deliveries are not made on Saturdays, Sundays or Bank Holidays.
If you are not entirely happy with your purchase you can return it to us unworn within 15 days for a full refund or exchange. We do ask that you pay the courier charges on the goods you return but if you ask for an exchange we will pay for any goods we send back out to you.
Once we are in receipt of the goods we aim to process all refunds and exchanges within 3 working days.
In the interests of hygiene we do not offer refunds or exchanges unless faulty.
What if the goods I have ordered are faulty or I have been sent the wrong item?
If you think the goods you have received are faulty or if you have been sent the wrong item, please call our Returns Team on 9970724641, 8007054144 (Monday to Saturday from 10.00 am to 6.00 pm) or email email@example.com . In these circumstances Please send us back the Shoes through a courier (Preferably DTDC Courier) . Once we receive the shoes replacement goods will be resent at the earliest.
If you have any questions at all about returning goods please contact our Returns Team on 9970724641, 8007054144 or by email firstname.lastname@example.org who will be happy to help.